At Entrequant Clams LLC, we strive to ensure that your experience with us is seamless. However, we understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below to understand how to proceed in such cases.
Order Cancellation Policy
- Cancellation Before Shipment
- If you wish to cancel your order, please contact us as soon as possible.
- Orders can be canceled free of charge if they have not yet been processed for shipment.
- To cancel, reach out to us via email at info@entrequantclams.com or phone at +1(320) 262-1292 with your order number and cancellation request.
- Cancellation After Shipment
- If your order has already been shipped, cancellations will not be possible.
- In such cases, please refer to our Return Policy for information on returning the product after receipt.
- Subscription Cancellations
- For any subscription services, you may cancel at any time before the next billing cycle.
- Cancellations made after a billing cycle has started will be applied to the following cycle, and no refunds will be issued for the current period.
Refunds for Cancellations
- Orders successfully canceled before shipment will be refunded in full, typically within 7-10 business days.
- For any canceled subscriptions, please allow 3-5 business days for the processing of refunds.
Contact Us
For assistance with cancellations or any related questions, please contact us at:
- Email: info@entrequantclams.com
- Phone: +1(320) 262-1292
Thank you for choosing Entrequant Clams LLC. We are dedicated to providing a smooth and transparent experience for all our customers.